Returns & Exchanges Policy

At mcKenz, your health, comfort, and confidence are our top priorities. Every piece of swimwear is carefully crafted using the highest quality materials and advanced leak-proof technology. For hygienic reasons, all swimwear is:

Individually sealed and sanitized before packaging

Inspected to meet rigorous quality standards

Due to the intimate nature of swimwear, we do not accept returns or exchanges once the hygiene seal has been broken or the item has been worn.

Size exchanges are available through a request on Instagram & Shipping fees will be applied.

Refunds are available within one week of purchasing the product, after this period returns will not be accepted.

If you experience any issues with your product or believe it may be defective, please don’t hesitate to reach out to us via kenz@wearmckenz.com or an Instagram message.